Terms Of Use
Payment
Payment in full must be received in full before any goods can be dispatched. This does not affect your statutory rights.
Currency
As our shop is based in Ireland all our prices are quoted in Euro. You can see a guideline of what the conversion is from Euro into your currancy by visiting www.XE.com. At our payment comfirmation page Paypal will show you what your card or account will be charged before you confirm your purchase.
Privacy Policy
We recommend that your password should be at least 8 characters long and should be different from your username. Your e-mail address must be valid. We use e-mail for communication purposes (order notifications, etc). Therefore, it is essential to provide a valid e-mail address to be able to use our services correctly. All your private data is confidential. We will never sell, exchange or market it in any way.
7 Day Money Back Guarantee
In accordance with the Distance Selling Regulations, any goods purchased online can be returned for any reason within 7 days from date of receipt for a refund, less carriage costs.
Returned goods must be in their original condition and packaging. A return form must be included.
Returns and Refunds
Refunds can only be made by the method originally used to pay for the goods. Credit/debit card refunds will be processed same day and normally take 3-5 working days to show on the customer's account.
Goods that have been altered from their original condition in any way cannot be returned.
Goods cannot be returned as faulty where a specific defect in the product was brought to the attention of the customer at the point of sale.
Faulty Goods
Goods may be returned to us if you find there is a defect in manufacture usually up to twelve months from the date of purchase & always in accordance with the manufactures warranty. This policy is invalidated if the goods have been altered in any way from their original condition or if the fault is due to misuse by the purchaser.
You should first make contact with us in writing (e-mail) discribing the fault. If you can include pictures to help discribe the fault this will speed up the process. Only once we have confirmed the goods may be faulty should you return them to us. Please fill out our returns form and include it when returning your product.
Backorders
Products that are not in our stock but available from our suppiler are denoted in blue showing the expected lead time of shipment from our suppiler to us. We will always let you know of any delays or updates as we receive them through our support system found here...
Item denoted in red are not available to order as they are out of stock with us & our suppiler. We are happy to help you find the right pair of sunglasses, if you need help you can:
visit our support pages here...
Our Contact Details
Eyeloops
72 The Woodlands
Castletown
Celbridge
Co. Kildare
Please also see the Contact Us page for further information on how to contact us by telephone and email.
For help visit our support desk on http://support.eyeloops.ie or email support@eyeloops.com
Our Office Hours are 10:00 - 17:00(GMT) Mon-Fri. Any orders placed outside of these hours will be processed the next working day.
For The City
For Snow
For Every Day
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